How To Troubleshoot A Macbook Not Charging Issue

Apple’s MacBook Pro is one of the best laptops on the market. It’s a reliable machine that has plenty of features to keep you productive. The battery life is also excellent, so you can work for hours on end without having to worry about your battery running out.

However, after years of use, your MacBook Pro’s battery might not hold a charge or not charge at all. This can be a frustrating problem, as you may not be able to use your laptop when you need it most. If you’re having this issue, don’t worry! There are a few potential solutions that can get your MacBook Pro charging again.

Why Is My MacBook Pro Not Charging?

There are a few different reasons why your MacBook Pro might not be charging properly.

  • The charging port is damaged or dirty. If there is something blocking the port, it may be difficult for the charger to connect properly.
  • The battery itself is faulty. If the battery is old or damaged, it may not be able to hold a charge as well as it used to.
  • The charger is died or damaged. After extended use, chargers can become damaged and may not work as well as they used to. It’s time for a new one.
  • The power source isn’t working properly. If you’re plugged into a wall outlet that isn’t working properly, your laptop may not charge.
  • The cable is damaged. If the cable that connects your charger to your laptop is damaged, it may not be able to transfer power properly.

How to Know If It’s the Battery or the Charger

If your MacBook Pro is not charging, there are a few potential symptoms that could indicate the problem.

  • The battery icon on your screen is not appearing.
  • The battery icon is appearing, but the percentage isn’t going up.
  • The laptop is turning off even though it’s plugged in.
  • The message “Battery is not charging” appears on the menu bar.

If you’re seeing any of these symptoms, it’s likely that there is an issue with the battery or charger. To troubleshoot, try the following:

What To Do If Your MacBook Pro/Air Won’t Charge

Restart Your MacBook Pro/Air

If your MacBook Pro or Air won’t charge, the first thing you should do is restart your computer. This may fix the problem and allow your laptop to start charging again.


reset smc

If restarting your computer doesn’t work, you can try resetting the SMC or NVRAM/PRAM. This will reset the power management system on your computer and may fix the charging issue.

For more information on how to do this, check out our article on how to reset the SMC on a MacBook.

Update Your Mac’s Software

udpate macos

If you’re still having trouble charging your MacBook Pro or Air, make sure you’re running the latest version of macOS. Outdated software can cause all sorts of problems, including charging issues.

To update to the latest version of macOS, open System Preferences and click on Software Update. The click Install Now to install any updates that are available.

Check The Charging Port

The next step is to take a look at the charging port. Make sure that there is nothing blocking the port. If the port is dirty, you can try cleaning it with a cotton swab or a toothpick.

Try A Different Charging Cable

USB C cable

If the charging port looks fine, the next step is to try a different charging cable. This will rule out the possibility that the cable is damaged. Some of the best brand cables for Macbooks on the market are made by Anker, Spigen, Belkinm, AINOPE and Aukey.

Last update on 2023-10-02 | Details

Try A Different Power Source

If you’re still having trouble, try plugging your MacBook Pro or Air into a different power source. The power source could be the problem, and plugging in your Mac to a different one may charge the laptop..

Buy a New Charger

USB C Wall Charger

The charger is an essential part of your MacBook Pro or Air. It’s what transfers power from the power source to your computer. However, chargers can become damaged after extended use. If you’ve tried all of the other solutions and your MacBook Pro or Air still won’t charge, it’s time to buy a new charger.

There are many brands of chargers on the market, and we have also put together a list of the best 100w USB-C Chargers.

Take It To An Apple Store

If you’re still having trouble, the best thing to do is take your MacBook Pro or Air to an Apple store. They can run diagnostics on your computer and determine what the problem is. They may also be able to fix the issue or replace your laptop if it’s not salvageable.

My Experiences

My Macbook Pro 2017

I am using Macbook Pro 2017 and I have experienced this problem. There are two times my Macbook’s charger couldn’t work well.

The first time, I did a reset of SMC and it worked after that. The second time, I had to replace my charger because it was damaged.

And recently in 2022, my macbook’s battery got damaged and it couldn’t be charged. I had to replace the battery with a new one. So if you experienced the same problem, maybe you could try those solutions.


If your MacBook Pro or Air won’t charge, don’t panic. There are a few things you can try to fix the problem. Start by restarting your computer and resetting the SMC or PRAM. If that doesn’t work, try a different charging cable or power source. If you’re still having trouble, take it to an Apple store or buy a new charger.

We hope this article helped you fix the problem. If you have any questions or suggestions, please leave us a comment down below. Thank you for reading!

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